Changelog

2.6.2 13 Oct 2026

Changed

• The date fields in the post form now use the same picker as the rest of FreeScout.

Fixed

• Dates and times now follow your FreeScout setting – 12 or 24 hours, and your time zone. They used to be in one fixed format.

2.6.1 13 Oct 2026

Changed

• The controls of a poll — closing it, marking a favourite, sending the result — are now visible only to the person who created it. Previously a moderator saw them too.

2.6.0 13 Oct 2026

Added

• Polls can now be run: vote counts instead of percentages, the names of those who voted, a button for the stragglers, closing with a favourite marked in green, and the result as a post to everyone who was asked.

Fixed

• The nightly reminder “Your answer is still missing” went to everyone instead of only to those who had not voted yet.

2.5.1 11 Oct 2026

Fixed

• The feed now uses the full height of the screen. Previously the list was cut off at the bottom even though there was space left below.

2.5.0 11 Oct 2026

Added

• Posts you write yourself can now carry a header image — the large picture above the text. Until now only imported posts had one. Pictures inside the text are still added with the picture button in the editor.

2.4.0 11 Oct 2026

Fixed

• A web source whose server does not answer over IPv6 made the fetch run into the timeout instead of falling back to IPv4. Fixed — our own blog feed was one of the affected ones.

2.3.0 11 Oct 2026

Added

• If you use McpConnect, your AI agent searches the feed for you – only what you see yourself. It finds words in titles, text, authors and comments and reports the results of polls.

2.2.0 11 Oct 2026

Added

• If you use McpConnect, your AI agent creates posts and polls in your name, optionally only for certain groups. Drafts are created directly; publishing right away or scheduling for later needs approval by default. Mentions are only sent once the post is published.

2.1.0 11 Oct 2026

Added

• If you use McpConnect, your AI agent can draft a feed post in your name on your request. It is only published when you publish it.

2.0.0 10 Oct 2026

Changed

• The module icon now ships as an image file instead of sitting inside the description file. That file becomes about a hundred times smaller, and FreeScout reads it every time it walks the module list.

Fixed

• If your helpdesk runs in a subdirectory rather than at the root of the domain — yourdomain.com/helpdesk — this module's pages are reachable at all for the first time. Before, every call ended on an error page. At the root nothing changes.
• Outbound connections now honour the timeout and proxy from your configuration. Behind a corporate proxy the module works at all for the first time, and a hanging remote end no longer blocks a worker indefinitely.