For reference
Guides for the modules
How to activate our modules and set them up properly. Best read before buying.
- Activities module for FreeScout Plan projects with budgets, organise tasks by status and urgency, and record working time directly against tickets, tasks or projects. The recorded work becomes an invoice without entering anything twice.
- Backup module for FreeScout Back up your whole FreeScout installation automatically: database, attachments, files and modules in one archive. Optionally encrypted and exported over FTP/FTPS — with a verified restore, even onto a new server.
- Bexio module for FreeScout Use customer and article data from Bexio directly in FreeScout and send prepared invoices to Bexio. The automatic sync keeps your data current, while Bexio remains the leading system for customer data.
- Bexio Subscriptions for FreeScout Manage maintenance contracts, licences and support retainers directly in FreeScout. The module prepares recurring invoices from monthly to yearly, accounts for changes pro rata, and keeps the billing periods unbroken.
- Booking module for FreeScout Let customers book free slots themselves. The slot finder checks calendars in real time, respects office hours and absences, and takes bookings automatically — confirmation and an optional video meeting included.
- Calendar module for FreeScout Plan appointments right inside FreeScout — with day, week and month views, several calendars, categories, targeted team sharing, recurring appointments and connections to ICS, CalDAV and Infomaniak kMeet.
- Dashboard module for FreeScout Build your personal FreeScout start page from freely arrangeable widgets. Keep appointments, tickets, hours, tasks, projects, notes and figures in view — or build widgets of your own for your team.
- FormBuilder module for FreeScout Build forms by drag and drop, embed them in any website with two lines and receive every submission as a ticket — with attachments, spam protection, conditional fields and a copy for the sender. Localised in all 31 languages FreeScout speaks.
- HR module for FreeScout Employment contracts, holiday balances, public holidays, absences and teams — with request and approval, offset directly against time tracking.
- Scratchpad module for FreeScout Store reusable code snippets right inside FreeScout. Find them by full-text search, organise them by language and tags, and link them to tasks, projects or customers — syntax highlighting included.
- Signatures module for FreeScout Design professional email signatures centrally and personalise them automatically for every team member. With eight layouts, company and social media details, a live preview and an optional marketing banner.
- Themes module for FreeScout Turn the stock interface into a consistent, on-brand working environment — without a single line of CSS: your own logo and favicon, seven colour areas for light and dark, a freely ordered navigation bar and a sign-in page of your own.
- Vault module for FreeScout Manage passwords and confidential data right inside FreeScout. With encryption in the browser, personal and shared vaults, 13 entry types, TOTP codes, a password generator and a recovery key.