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let’s automate Hub for FreeScout

Your own help desk. We take care of running it.

FreeScout as a hosted service from Switzerland. Organise customer enquiries together with your team – without your own server. Try it free for 14 days now, without a credit card or payment details.

More overview in the mailbox. Less effort behind the scenes.

Who is answering which enquiry? What has already been promised? And which message is still waiting for a reply?

FreeScout brings order to your email communication: with shared mailboxes, clear responsibilities, internal notes, reply templates and traceable conversation histories.

With let’s automate Hub you use all of this without having to worry about the technical infrastructure. We set up your own help desk and take care of running it.

What’s included

Your own FreeScout installation

You get your own installation at its own web address – with an encrypted connection and a valid certificate. Super-fast shared hosting with 5 GB of storage included.

Hosting in Switzerland 🇨🇭

Your help desk runs on servers in Switzerland. Your data remains your data.

FreeScout updates by us

We keep FreeScout up to date. You don’t have to install any updates on the server and can concentrate on working with your customers.

Backup module and module installer included

With the included backup module you can create and download backups yourself. The module installer lets you upload and install modules by other providers right inside FreeScout – without FTP or SSH access.

Extensions that fit your day-to-day work

Want to add more features to your help desk? Additional modules you buy from let’s automate are made available in your Hub automatically. Your working environment grows with your needs.

Ready in a few minutes

Fill in the short sign-up form and confirm your email address. As soon as your help desk is set up, you receive a link to set your password. Then you can get started.

You try let’s automate Hub free for 14 days. No payment details are needed.

Towards the end of the trial we remind you. If you want to keep using your help desk, you choose a monthly or yearly subscription in time. Your data and settings are kept – you carry on without interruption.

You decide how long you stay

You can cancel your subscription at any time, effective at the end of the current contract period.

After that, access is locked. Your data is kept for the retention period. If you need an export during this time, get in touch with us. We inform you in good time before the final deletion.

For teams who want to keep an overview together

let’s automate Hub suits agencies, trades businesses, administrations, associations and other teams who want to handle customer enquiries reliably.

For everyone for whom a shared email mailbox is no longer enough – but who want neither a complex ticketing system nor their own server.

Personal support on request

Something stuck or not working as expected? With our optional support we’re happy to help. That way you have a personal contact for questions and problems and don’t have to find a solution on your own.

Ready for more order in your customer enquiries?

Get to know FreeScout in your own day-to-day work. We take care of the technical foundation, you try out what moves your team forward.

Try it free for 14 days now

No payment details. Your own installation. Hosting in Switzerland.

How it looks

Shared mailbox: new requests at a glance
Shared mailbox: new requests at a glance
A conversation with a reply and an internal note
A conversation with a reply and an internal note
Reply right in the help desk, with status and assignment
Reply right in the help desk, with status and assignment
Your help desk in the customer portal: storage, availability and usage
Your help desk in the customer portal: storage, availability and usage

How it works

  • You get your own FreeScout at an address under lahub.ch, set up in a few minutes.
  • The trial lasts 14 days. After that you carry on seamlessly with a monthly or yearly subscription.
  • Without a subscription, we lock the help desk after the trial and delete it with all data 14 days later. We will remind you by email beforehand.

You will sign in as administrator with this address.

Lowercase letters, digits and hyphens. If you leave the field empty, you get an address of six random characters.

Frequently asked questions

Do I need a credit card for the trial?

No. For the trial, company, name and email address are enough. You only enter payment details if you want to continue after the trial.

What happens after the 14 days?

We remind you a few days before. If you take out a subscription, you simply keep working. Otherwise the help desk is locked and deleted with all its data 14 days later – we remind you of that beforehand too.

Where is my data stored?

On servers in Switzerland. We process it only on your behalf, to run the service.

Can I use further modules?

Yes. You buy modules by let’s automate in the shop, and they are installed in your help desk automatically. Modules by other providers you install with the included module installer.

How do I cancel?

At any time, effective at the end of the current term, via the link in the confirmation from your payment provider or with a short message to us.

Can I take my data with me?

Yes. After the subscription ends, your help desk is kept for ninety more days. During that time we provide you with a copy of your data on request.

I need help

We offer paid support with the setup as well as training. Contact us, we are happy to help.

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