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← Bexio Subscriptions for FreeScout

Bexio Subscriptions for FreeScout · Changelog

Changelog

Every published version, newest first.

3.2.0 30 Oct 2026

Added

  • A subscription's term can be restarted on a given date — the running contract ends the day before, a successor with the same items begins on that date, and the unused remainder of the old term is credited pro rata.
  • The action sits in the contract header and is never suggested: whether a change restarts the term is in your contract with the customer, not in the module.
  • Predecessor and successor link to each other so a subscription's history stays readable.

Changed

  • When you merge invoices with LaInvoicing 3.11.0 or newer, periods and corrections follow their reference to the new document — without this update a subscription invoice stays locked there.

3.1.0 24 Oct 2026

Fixed

  • Deleting an Abrechnung now reopens the period and the correction — an item could otherwise never be deleted again.

3.0.0 19 Oct 2026

Changed

  • BexioSubscriptions is now called LaBexioSubscriptions internally, so it never clashes with a module from another vendor. Nothing changes for you: name, menus, addresses, settings and data stay as they are. LaStore moves the module together with the others by itself.

2.1.1 11 Oct 2026

Changed

  • The permission for the McpConnect AI agent is now labelled in German, French and Italian as well.

2.1.0 11 Oct 2026

Added

  • If you use McpConnect, your AI agent can see a customer's subscriptions – status, next billing, earliest cancellation date, items and last billings – and tell you what is due in the coming days or has failed. Read-only and only when an administrator asks.

2.0.0 10 Oct 2026

Changed

  • The module icon now ships as an image file instead of sitting inside the description file. That file becomes about a hundred times smaller, and FreeScout reads it every time it walks the module list.

Fixed

  • If your helpdesk runs in a subdirectory rather than at the root of the domain — yourdomain.com/helpdesk — this module's pages are reachable at all for the first time. Before, every call ended on an error page. At the root nothing changes.

1.12.0 10 Oct 2026

Added

  • Hour quotas now have a user interface: you set them on the contract item, and time entries that use up the quota carry a badge in the time list.
  • When logging time, a bar below the task shows how much of the quota is left — or by how much it has been exceeded. Staff without admin rights see it too, but only the hours, no prices or contract details.
  • Extra work beyond the quota is now charged continuously, as a single line that grows with it. If a time entry is shortened later, the line shrinks accordingly.
  • A button invoices the extra work right away instead of waiting for the next annual run — shown as "6 h at 150.00", with all open extra work of the contract on a single invoice.

Changed

  • The module now lists Bexio and Invoicing as requirements. Until now it could be enabled without them and then did nothing.
  • The module icon now ships as an image file instead of sitting inside the description file. That file becomes much smaller, and FreeScout reads it every time it walks the module list.

Fixed

  • If your helpdesk runs in a subdirectory rather than at the root of the domain — yourdomain.com/helpdesk — this module's pages are reachable at all for the first time. Before, every call ended on an error page. At the root nothing changes.

1.11.0 1 Oct 2026

Added

  • Calculation engine for hour quotas on contract items: pre-sold hours or a budget, used up by time logged on the linked task. Anything beyond is charged extra; unused hours carry over. The user interface follows in a later version.

1.10.0 14 Sep 2026

Fixed

  • An item added in the middle of an already billed period is now charged pro rata straight away. Previously it waited for the next regular billing run, and the related licence notification never went out.

1.9.5 13 Sep 2026

Changed

  • Minimum FreeScout version 1.8.233 declared, so the module can be installed and updated through LaStore.

Good to know

Frequent questions

Everything you should know about our modules, licences, updates and support before you buy.

Why does my purchased FreeScout module show an expiry date?

With your purchase you get the module plus twelve months of support, security updates and new features. The expiry date shown refers to those included services — not to your right to use the module at all.

What happens when my licence expires?

The module you have installed keeps working. Once the licence has expired, though, no new security or feature updates arrive and the included support can no longer be used.

You decide for yourself whether to renew the licence or to keep using the installed module without further updates, at your own responsibility.

Others promise lifetime updates. Why don’t you?

Technologies, security requirements and dependencies keep changing. What works reliably today can be outdated or unsupported tomorrow. Good software therefore needs continuous care, testing and development.

Rather than tie you to a permanent subscription, we leave you the choice: renew your licence, or keep using the installed module without further updates, at your own responsibility.

Do I need your LaStore module?

No, but the LaStore module connects your FreeScout instance with the modules you bought, and it brings several advantages:

  • installation with one click
  • automatic detection of available updates
  • easy updating right inside FreeScout
  • verification of the package signature
  • protection against module packages altered or tampered with unnoticed

Our modules do not use the normal update process, because it is not secure. The LaStore module verifies each of our modules before updating. An attacker therefore cannot deliver forged, dangerous updates. Without this module the verification is up to you, and it is a manual process.

without LaStorewith LaStore, autopilot offwith LaStore, autopilot on
learns about new versionsnoyes, dailyyes, daily
installsby hand from the portalat the press of a buttonovernight, without you
verifiedby you, via shasum -a 256yesyes
Do I really get the complete source code?

Yes. Our modules are provided under the AGPL-3.0 licence. The module as delivered contains the complete source code, which you can inspect and adapt within the terms of that licence.

On how many FreeScout instances may I use the module?

One licence covers one active FreeScout instance. Two free server moves are included on top of that.

If an old server is no longer in use, the system releases its activation automatically after 90 days. An instance that is unreachable or already deleted is therefore not counted against your licence for good.

Can I return a module I bought?

You have a 14-day right of return. It ends as soon as you activate the module — not already when the licence key is delivered to you.

So activate the module only once you have finally decided to use it. For consumers in the EEA, the statutory provisions on the right of withdrawal for digital content apply in addition.

Who issues my invoice?

Payment is handled by Paddle. Paddle acts as Merchant of Record and therefore as the seller. That is why Paddle appears as the issuer of the invoice, and possibly also as the payee on your card or bank statement.

Does a module need other FreeScout modules?

That depends on the product. Some modules work entirely on their own and offer additional features when other modules are present. Others have hard dependencies.

The slot finder, for example, strictly needs the Calendar module, because the available appointments are worked out from the calendars kept there.

Required and optional dependencies are stated on each product page.

What can I do if something doesn’t work?

We test our modules carefully. Even so, a feature may not behave as expected in a particular environment.

Every module comes with a detailed guide. If that does not get you any further, you can open a support ticket. Describe the problem briefly and the steps you have already taken — we are glad to help.

Pay securely, worldwideYour payment is handled securely by Paddle. You can pay from anywhere in the world, comfortably in your own currency — proper invoicing included.
Open, auditable, adaptableThanks to AGPL-3.0 you get the complete source code. You can audit the software, adapt it yourself and keep running it independently.
Two server moves includedYour FreeScout instance is moving? You can transfer your licence to a new server up to twice, free of charge, and keep using the module there.
Install once, stay current by itselfWith our LaStore module for FreeScout you install what you bought with a single click. Available updates are checked and installed automatically.

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